Elite Havens - Concierge

Concierge

Niseko is famed as a world-class ski destination on the back of its powder snow, all-ability terrain and outstanding facilities. But few know that come summer, the Hokkaido countryside blooms into an unbelievable holiday destination with gorgeous landscapes, a relaxed atmosphere and gourmet food. 

Leave your worries behind and let Elite Havens Concierge do the leg work for you. Our highly-qualified team has all the information you may need including the best bars and restaurants around the area and will be happy to make a dinner reservation for you.  They can also arrange ski lift passes and rental equipment. Your first time skiing? We’ve got you covered. Ski or snow boarding lessons can be arranged in a group or with a private instructor so you can brush up your skills before you hit the slopes. Concierge services also include grocery shopping, airport transfers and free shuttle van services in winter within Hirafu village. 

After a long day on the slopes, you may not want to toil in the kitchen. Enjoy in-house private dining by Niseko Gourmet and sample some of Hokkaido’s famed produce and seafood. A traditional sushi bar can be set up within the privacy of your chalet or a sukiyaki dinner cooked fresh in front of you, best enjoyed with the family gathered around, sharing tales of the day’s adventures. Gourmet food can also be delivered to the chalet for you to enjoy at your convenience. From a typical Japanese breakfast to a five-course Japanese dinner and two-course dinners for children, there is no dull meal when you dine with Niseko Gourmet.  

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SeiSei2 - Main entrance

Guest Experience

  • January 21st, 2020 - January 30th, 2020 SeiSei2

    Andrew has been an extraordinary host. The chalet is exactly as shown in pictures. Elite Havens offered a ride for free every day to and from the Gondola and lifts, and he was online every time we needed. If you’re looking on going to Hirafu, this is the right place! Close to the lifts, close to shops, and close to restaurants and bars.

    Bautista C, United States
  • January 4th, 2020 - January 14th, 2020 SeiSei2

    I just wanted to write to you and let you know that we greatly enjoyed our stay at SeiSei2 and the service provided by the staff was impressive and much appreciated. We look forward to booking a stay with your company for next season.

    Donald C, Guam
  • December 27th, 2019 - January 3rd, 2020 SeiSei

    Thank you for a wonderful stay. It's a lovely chalet with all the comforts we needed. - in the kitchen and elsewhere. The welcome food in the refrigerator was perfect after a long travel day. And the staff taking us to and from the kids ski school drop off were all perfect and very helpful and enthusiastic. Our shabu shabu dinner on New Years Eve was delicious. Thank you.

    The De Prees, Hong Kong
  • December 14th, 2019 - December 20th, 2019 SeiSei

    Thank you for such an amazing stay. Rooms, kitchen, bathroom all perfect! Special mention to Julia, Emma and Daniel - awesome people and always willing to help and made the entire trip perfect. Planning our next trip - will definitely choose EH again.

    Julian W, Hong Kong
  • December 9th, 2019 - December 12th, 2019 SeiSei2

    A super clean, tidy and nice place - good location. We love this chalet very much and hope that we can be here again next time. Thank you very much for the good service and nice place.

    Sophia L, Hong Kong
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